Privacy Policy

True Ai Architects (“we,” “us,” or “our”) operates [DOMAIN]. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, request a Patient Journey Review, book a call, or communicate with us.

This is a standard-practice draft for review. It must be completed with the correct legal identity, contact information, jurisdiction, vendors, retention period, and domain before publication.

Who We Are

True Ai Architects
3701 W. Santa Rosalia Dr., Suite #1174, Los Angeles, California 90008
Phone: +1 323-475-5086
Email: support@trueaiarchitects.com

Information We Collect

Depending on how you interact with us, we may collect:

• Name and contact information, including email address and phone number.
• Clinic name, location, role, and business information.
• Information you provide about your patient-acquisition, booking, attendance, and follow-up operations.
• Appointment requests, calendar selections, confirmations, and communications.
• SMS consent records, including the phone number, timestamp, disclosure shown, and opt-in source.
• Technical information such as IP address, browser type, device type, pages visited, and referring website.
• Information supplied by service providers that support forms, scheduling, communications, analytics, or website security.

Please do not submit detailed medical records, diagnoses, medication information, or other protected health information through this marketing form. The service is intended for clinic business operations, not for providing medical care to individual patients.

How We Use Information

We may use information to:

• Respond to requests and schedule or manage calls.
• Prepare a Patient Journey Review.
• Send requested email and SMS communications.
• Confirm, remind, or follow up on appointments when you have provided the required consent.
• Explain our services and improve the website.
• Protect the website, prevent fraud, and maintain security.
• Measure marketing and operational performance where permitted.
• Maintain records required for legal, compliance, accounting, and dispute-resolution purposes.

We do not use information to provide medical advice or make clinical decisions.

SMS / Mobile Information

If you opt in, we may send appointment confirmations, reminders, follow-up messages, Patient Journey Review communications, and other message types disclosed at the point of consent. Message frequency varies. Message and data rates may apply.

“Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information collected (such as IP address and browser type) exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

SMS consent records and mobile information are stored using reasonable administrative, technical, and organizational safeguards. Mobile information is used only for the disclosed message types and operational purposes connected to those messages. We do not sell mobile information or use it for unrelated promotional purposes.

Opting Out

You can opt out of SMS messages at any time by replying STOP. After you send STOP, you may receive one final message confirming your opt-out. Reply HELP for help or contact us at support@trueaiarchitects.com or +1 323-475-5086.

Opting out of SMS does not affect other services or communications, but it may prevent us from sending appointment-related messages by text.

Data Retention

We retain information for [RETENTION PERIOD] or as long as reasonably necessary for the purposes described in this Policy, legal obligations, dispute resolution, security, accounting, and legitimate business operations. SMS consent records may be retained for the period required by applicable carrier, regulatory, and legal requirements.

Cookies & Analytics

We may use cookies, pixels, logs, and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and measure marketing where permitted. You may be able to control cookies through your browser settings. Disabling cookies may affect site functionality.

Before launch, confirm that analytics and advertising tools are configured appropriately for the business, the services provided, and any applicable healthcare or privacy obligations.

Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after an update means you have reviewed the updated Policy to the extent permitted by law.

Contact

Questions about this Privacy Policy may be sent to:
True Ai Architects
3701 W. Santa Rosalia Dr., Suite #1174, Los Angeles, California 90008
Email: support@trueaiarchitects.com
Phone: +1 323-475-5086

This is standard-practice draft support for A2P/TCR review, not legal advice. Attorney review is required. Host this policy on the business's domain and keep the mobile-information non-sharing clause intact.